דרישות התפקיד וניסיון נדרש:
Ability to work with many diverse interfaces and different departments, both internally and externally - critical
Excellent communication, presentation, and interpersonal skills
Strong analytical and problem-solving skills
Ability to independently complete solution implementations
Proactive and results-oriented with a passion for customer success
Proven ability to translate complex technical concepts into clear and concise language for non-technical audiences
Experience with customer support/customer service tools - big advantage
Experience with web applications – advantage
Familiarity with QA processes – advantage
High Troubleshooting capabilities
Fast learner and adaptable
Tech-savvy and eager to explore new technologies
Fluent English is a must. Other languages are an advantage